![]() The top tier plan, Ultimate, is $49.99 per user, per month for unlimited conferencing, unlimited storage, 24/7 support, and all the advanced features and reporting an enterprise would need. Standard costs $27.99 per user, per month and adds unlimited users, call conferencing and recording, and up to 100 video callers per meeting. Premium costs $34.99 per user, per month and adds plenty of useful features including call queues, ring groups, call barge and whisper, call monitoring, analytics, and a selection of integrations for CRM, helpdesk, web conferencing, and both external and internal live chat. The Essentials plan starts at $19.99 per user, per month for up to 20 users, and includes unlimited calls within the US/CA, unlimited business SMS, voicemail-to-text transcription, messaging, and document sharing. The prices discussed below are based on two to 19 users when paid annually, because prices decrease for 20-99 users and then again if you're buying for 100 or more users. RingCentral Office is available in four plans: Essentials, Standard, Premium, or Ultimate. There are voicemail-to-text and voicemail-to-email options, and you can even listen to your voicemails inside your web browser. RingCentral lets you switch devices during a call, as well as access files and add guest users – all of which are super useful and make the overall call experience smoother. And with a 4.5-star average customer rating across the App Store and Play Store, it seems most users would agree with us. The app is bound to improve your team's communication and collaboration, and is worthy of the top spot on this list. However, we'd advise getting a quote tailored to your business so you'll know exactly how much you'll be paying. We've checked which options are best for features like cost, customizability, and security. We conducted a whole bunch of research to put together this article about the best softphone apps for businesses. Acrobits Cloud Softphone – best for customizability.Counterpath Bria Teams – best for affordability.8×8 Softphone App – best for small businesses.RingCentral Office – best overall softphone app for businesses.We're confident that you’ll find exactly the right solution for your requirements – whether you’re a solo entrepreneur, a small business, or a larger enterprise. ![]() If you’re already with RingCentral then, for example, it would make sense to stick with their app, as this will offer optimal integration with your existing phone system.Īlongside these provider softphone platforms, we’ve also listed several other standalone apps that can be used regardless of which VoIP service you use. If you already have a business VoIP provider, you'll probably have a softphone app included in your service package. ![]()
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